INSURANCE QUESTIONS

INSURANCE QUESTIONS


Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 972-647-0314 or make an appointment online!


Reviews

Quote reviewicon

Customer friendly and very good service, wouldn't go anywhere else ?

, 07/25/2021

Quote reviewicon

This is one of the best auto shops I've ever been to. They will let you know exactly what's wrong with your vehicle no more no less. I've taken multiple vehicles to this establishment and have been very satisfied. From my BMW to my Chevy they get the job done!!

, 07/14/2021

Quote reviewicon

I've been a happy and satisfied customer of EuropAsian for 15 years. They have consistently delivered high quality work at a fair price. Nathan and Claudia have always clearly explained the work that needed to be done and why. I trust and rely upon them to do what is best for me and my vehicle. My vehicle has 228,000 hard miles on it and it is still going strong, thanks to EuropAsian.

, 06/16/2021

Partners

ASE (Automotive Service Excellence)
ASA (Automotive Service Association)
Car Care Aware
TAP TO CALL NOW 972-647-0314 X